Terms of Service

Welcome to the Brialle website! These Terms and Conditions govern the use of the services offered on our site and set out the general conditions applicable to the use of the products and services available. By accessing and/or registering on the Brialle website, you automatically agree to our Terms and Conditions of Use. If you have any questions, please contact us at support@brialle.com

1. REGISTRATION

To make purchases on our online store, registration is required. Registration is free and must contain accurate, precise, and truthful information. It is the customer’s responsibility to keep this information up to date. Brialle reserves the right to refuse services, close accounts, and cancel orders if any irregularities are identified.

2. LOGIN AND PASSWORD

You will choose a login (email) and password to access your account. The security of these credentials is your responsibility. If you forget your password, please contact support@brialle.com
 for assistance.

3. PRIVACY POLICY

We are committed to protecting your personal data in accordance with applicable data protection laws. We collect, store, and process information to improve your shopping experience and personalise our services.

3.1 DATA COLLECTED
When placing an order, we may request information such as name, identification number, email, address, and payment details. Payment information is encrypted and processed by financial and insurance intermediaries.

3.2 DATA SECURITY
We adopt physical, electronic, and administrative security measures to protect your data against unauthorised access. No employee is authorised to request banking information or passwords.

3.3 DATA SHARING
Your data will not be sold or shared with third parties, except with payment providers, logistics companies for product delivery, and technology partners necessary for the operation of the website.

4. SHIPPING AND DELIVERY

Delivery times depend on the customer’s location and the chosen shipping method. Brialle is not responsible for delays caused by external factors such as strikes or adverse weather conditions.

5. EXCHANGE AND RETURN POLICY

We accept returns in accordance with our current policy and consumer protection regulations. Customers have up to 7 working days after delivery to request a return or exchange. For support, please contact support@brialle.com.